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Course 01 · HR
Foundations of Performance
Leadership
Taught by Sheila Eason
The conversations most managers avoid
The Instructor
Sheila Eason
HR Practitioner & Executive Coach
A complete multi-lesson curriculum, built for managers and the HR partners who support them. Take it as a single seat, or license it to your whole team at volume pricing.
What It Covers
The conversations most
managers avoid.
01
Set the expectation
Most performance problems start as clarity problems. This is how you define what good looks like in terms a person can actually act on, and how you put it in writing before it becomes a conflict.
02
Give feedback that lands
The difference between feedback someone hears and feedback someone defends against. Timing, specificity, and the conversation structure that keeps a hard message from turning into an argument.
03
Hold the line without losing the person
Accountability is where most managers flinch. This covers documenting a pattern, running the difficult conversation, and knowing the point at which coaching stops and a formal process begins.
04
Work with your HR partner
What HR needs from you, when to bring them in, and how to build the record that protects the company and treats the employee fairly at the same time.
For the manager who
inherited a team.
New managers who were promoted for being good at the job and never taught the other half of it. Experienced managers carrying a performance problem they have let run too long. HR partners who want their managers speaking the same language they do.
No prerequisites. Work through it at your own pace, on your own schedule.