Foundations of Performance Leadership

Most performance problems don't happen overnight. They often begin with unclear expectations, delayed feedback, inconsistent accountability, or conversations that should have happened much sooner. This course teaches you the process to prevent them—or address them when they emerge.

Throughout her career as an HR leader, consultant, and coach, Sheila Eason has worked with thousands of managers across industries. She's learned that employees don't judge leadership solely by the decisions we make—they judge it by how we show up every single day. The conversations you lead today become the culture your team experiences tomorrow.

You don't need to become fearless to be an effective leader. You need a process. In this course, Sheila breaks down that process into four disciplines:

• Setting clear expectations — How to define what good looks like in terms a person can actually act on, and how to put it in writing before it becomes a conflict.
• Giving feedback that lands — The difference between feedback someone hears and feedback someone defends against. The timing, specificity, and conversation structure that keeps a hard message from turning into an argument.
• Holding people accountable — Where most managers hesitate. How to document a pattern, run the difficult conversation, and know when coaching stops and a formal process begins.
• Working with your HR partner — What HR needs from you, when to bring them in, and how to build the record that protects both the company and the employee.

Built for managers and the HR professionals who support them, this course gives you the playbook Sheila uses in the field with the companies that hire her. Take it as a single seat, or license it for your entire team.